# email on PUT /crm/sales/api/contacts/{} is deprecated

Freshsales API deprecated PUT /crm/sales/api/contacts/{id}, body parameter email without giving a shutdown date yet.

Freshsales API has deprecated the email body parameter on PUT /crm/sales/api/contacts/{id} without announcing a shutdown date. Calls that continue to rely on this parameter will eventually fail once it is removed.

## What to use instead

Send the contact's addresses in emails as an array of {value, is_primary} instead of email.

- API: Freshsales API (*.myfreshworks.com)
- Kind: Parameter removal
- Takes effect: no date given yet
- Calls after that day: fail
- Calls it hits: `PUT /crm/sales/api/contacts/{id}`, `body parameter email`
- Source: [Announcement](https://developers.freshworks.com/crm/api/)
- Verified: November 6, 2026, against Freshsales API's own pages
- Page: https://www.okapi.bot/providers/freshsales-api/breaking-changes/email-on-put-crm-sales-api-contacts-is-deprecated/

## Freshsales API's words

> Usage of this key is deprecated. Use emails key to associate emails to a contact.

Okapi finds the calls this change hits in your repo and opens the pull request with the fix: https://github.com/apps/okapi-agent