Zendesk Sell API removal
Stops workingSubscribe to Zendesk Sell APIShare
Starting August 31, 2027, Zendesk Sell will be retired, and the API on api.getbase.com will stop working entirely. All requests to the service will fail after this date. Users will maintain full access to the product until the shutdown day.
What to use instead of these calls
Move your sales CRM data and integration to another CRM before the retirement. Zendesk retires Sell without a successor API, so choosing a replacement CRM is your team's decision.
Zendesk retires Sell without a successor API; choosing another CRM is the team's decision.
In Zendesk Sell API's words
Starting August 31, 2027, Zendesk Sell will be retired. You will continue to have full access to the product until that date.
Facts
- API
- Zendesk Sell API
api.getbase.com - Kind
- Removal
- Announced
- September 9, 2025
- Takes effect
- August 31, 2027
- Calls after that day
- Fail
- Source
- Announcement
- Last updated
- Verified
- , against Zendesk Sell API's own pages
Questions
When does this change take effect?
Calls to the Zendesk Sell API stop working on August 31, 2027.
What happens to calls after August 31, 2027?
They fail from that day.
How do I find the calls this hits in my code?
Okapi reads your repository, finds the calls this change hits and opens a pull request with the fix. It never commits to your branches: every change comes as a pull request you review.
Is your code calling this?
Okapi finds the calls this change hits in your repo and opens the pull request with the fix before August 31, 2027.