Gorgias API
GET /api/tickets/{id}/messages endpoint removal
Deprecated, no dateSubscribe to Gorgias APIShare
Gorgias API has deprecated GET /api/tickets/{id}/messages without announcing a shutdown date. Calls made to this endpoint will eventually fail. Review any integrations relying on this path to prepare for its removal.
Calls it hits
GET /api/tickets/{id}/messages
What to use instead of these calls
Use List messages, GET /api/messages?ticket_id={ticket_id} instead.
In Gorgias API's words
This endpoint has been deprecated.
Facts
- API
- Gorgias API
*.gorgias.com - Kind
- Endpoint removal
- Takes effect
- No date given yet
- Calls after that day
- Fail
- Source
- Announcement
- Last updated
- Verified
- , against Gorgias API's own pages
Questions
When does this change take effect?
Gorgias API deprecated GET /api/tickets/{id}/messages without giving a shutdown date yet.
Do these calls still work?
Yes, they still work: Gorgias API has not given a shutdown date yet.
How do I find the calls this hits in my code?
Okapi reads your repository, finds the calls this change hits and opens a pull request with the fix. It never commits to your branches: every change comes as a pull request you review.
More from Gorgias API 2
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PUT /api/tickets/searchEndpoint removal Stopped working -
POST /api/stats/self-service-overviewEndpoint removal Stopped working
Is your code calling this?
Okapi finds the calls this change hits in your repo and opens the pull request with the fix.