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Gorgias API PUT /api/tickets/search endpoint removal

Stopped workingSubscribe to Gorgias APIShare

On February 9, 2024, the HTTP method PUT was disallowed on the /tickets/search endpoint. Calls made to PUT /api/tickets/search fail after this date.


Calls it hits

  • PUT /api/tickets/search

What to use instead of these calls

Use GET /api/tickets by ids or an existing view, or use PUT /api/views/{view_id}/items for filtered retrieval.

In Gorgias API's words

Deprecated Starting February 9, HTTP method PUT will not be allowed on /tickets/search endpoint.

Gorgias API, Announcement

Facts

API
Gorgias API *.gorgias.com
Kind
Endpoint removal
Announced
February 1, 2024
Takes effect
February 9, 2024
Calls after that day
Fail
Source
Announcement
Last updated
Verified
, against Gorgias API's own pages

Questions

When does this change take effect?

Calls to PUT /api/tickets/search on Gorgias API stopped working on February 9, 2024.

What happens to calls after February 9, 2024?

They have failed since February 9, 2024.

How do I find the calls this hits in my code?

Okapi reads your repository, finds the calls this change hits and opens a pull request with the fix. It never commits to your branches: every change comes as a pull request you review.


More from Gorgias API 2

  1. POST /api/stats/self-service-overviewEndpoint removal Stopped working
  2. No date GET /api/tickets/{id}/messagesEndpoint removal Deprecated, no date

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